Welcome to uMshwathi Local Municipality - ICT Support.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Service Response – Escalation Matrix

1st Line Manager ICT: 033 816 6873
2nd Line Manager: GM Corporate Services: 033 816 6847
3rd Line Manager: Municipal Manager: 033 816 6825